/* Arc Studio 5.0 — one helpdesk for customers and staff. */
.arc-tickets{max-width:1320px}.ticket-form-card{max-width:800px;margin:28px auto}.ticket-form-card>h2{margin-top:32px}.ticket-form{gap:20px}.ticket-form textarea{resize:vertical;min-height:130px;line-height:1.65}.ticket-form input[type=file]{max-width:100%;padding:12px;border:1px dashed var(--arc-border,#d6ddea);border-radius:10px;background:#f8f9fb}.ticket-form-grid{display:grid;grid-template-columns:1fr 1fr;gap:16px}.ticket-consent{display:flex;gap:12px;align-items:flex-start;line-height:1.6;font-size:14px}.ticket-consent input{margin-top:5px;flex:none}.ticket-contact{padding:14px;border-radius:10px;background:#f5f6f9;overflow-wrap:anywhere}.ticket-heading{margin:28px 0;gap:20px}.ticket-heading .arc-title{font-size:28px;line-height:1.3}.ticket-back{display:inline-block;margin-bottom:12px}.ticket-layout{display:grid;grid-template-columns:minmax(0,1fr) 320px;gap:24px;align-items:start}.ticket-conversation,.ticket-details{display:grid;gap:16px;min-width:0}.ticket-message{padding:22px 24px;border:1px solid #dce1eb;border-radius:16px;background:white;min-width:0}.ticket-message header{display:flex;gap:12px;justify-content:space-between;flex-wrap:wrap;font-size:13px;margin-bottom:16px}.ticket-message header span{color:#6b768a;font-size:12px}.ticket-message-body{line-height:1.7;overflow-wrap:anywhere;font-size:15px}.ticket-message-staff{border-left:4px solid #930337;background:#fcf9fa}.ticket-message-system{padding:12px 18px;background:#f3f5f8;border-style:dashed;font-size:13px}.ticket-message-system header{display:none}.ticket-message-system .ticket-message-body{font-size:13px;color:#637085}.ticket-attachments{display:flex;flex-wrap:wrap;gap:10px;margin-top:18px}.ticket-attachments a{display:flex;gap:10px;align-items:center;padding:12px;background:#f2f4f8;border:1px solid #dce1eb;border-radius:10px;max-width:100%;overflow-wrap:anywhere;text-decoration:none}.ticket-attachments a>span:last-child{min-width:0}.ticket-attachments svg{flex:none}.ticket-attachments small{display:block;color:#6b768a;margin-top:3px}.ticket-details .arc-card{padding:22px}.ticket-details h2,.ticket-reply h2{font-size:18px;margin-top:0}.ticket-details dt{font-size:12px;color:#6b768a;margin-top:12px}.ticket-details dd{margin:4px 0 14px;overflow-wrap:anywhere}.ticket-details .arc-btn{width:100%;justify-content:center;white-space:normal;text-align:center}.ticket-status{white-space:normal!important;text-align:center;flex-shrink:0}.ticket-status-new{background:#f9edf2!important;color:#930337!important}.ticket-status-need_data{background:#fff4d9!important;color:#745100!important}.ticket-status-working{background:#edf3fc!important;color:#315b92!important}.ticket-status-closed{background:#edf4ef!important;color:#365942!important}.ticket-filters{display:flex;align-items:flex-end;gap:12px;margin:24px 0}.ticket-filters .arc-field:first-child{flex:1}.ticket-list-items{display:grid;gap:0}.ticket-list-item{display:flex;align-items:center;justify-content:space-between;gap:18px;padding:20px 6px;border-bottom:1px solid #e2e6ee;text-decoration:none!important;color:inherit!important}.ticket-list-item:hover{background:#f7f8fb}.ticket-list-item>div{display:grid;gap:6px;min-width:0}.ticket-list-item strong{font-size:17px;overflow-wrap:anywhere}.ticket-list-item .arc-muted{font-size:12px;overflow-wrap:anywhere}.ticket-pagination{display:flex;gap:12px;align-items:center;flex-wrap:wrap;padding-top:20px}.ticket-pagination .arc-muted{margin-right:auto}.ticket-private summary{cursor:pointer;font-weight:600;line-height:1.5}.ticket-private p{font-size:13px;line-height:1.65;overflow-wrap:anywhere}
@media(max-width:800px){.ticket-layout{grid-template-columns:1fr}.ticket-details{grid-row:1;grid-template-columns:1fr}.ticket-details .arc-card{padding:18px}.ticket-details dl{display:grid;grid-template-columns:auto 1fr;column-gap:16px}.ticket-details dt,.ticket-details dd{margin:3px 0}.ticket-details form{margin-top:15px}.ticket-heading .arc-title{font-size:24px}.ticket-heading{align-items:flex-start}.ticket-form-card{margin:18px auto}.ticket-form-grid{grid-template-columns:1fr}.ticket-list-item{align-items:flex-start;flex-direction:column;padding:18px 0}.ticket-filters{flex-wrap:wrap}.ticket-filters .arc-field{flex:1;min-width:130px}.ticket-message{padding:18px}.ticket-form input,.ticket-form select,.ticket-form textarea{font-size:16px}.ticket-message-body{font-size:15px}}

/* Long attachment names must not set a grid track's minimum width. */
.ticket-form-card,.ticket-reply,.ticket-form,.ticket-form .arc-field,.ticket-form-grid{min-width:0;max-width:100%;box-sizing:border-box}
.ticket-form-grid{grid-template-columns:repeat(2,minmax(0,1fr))}
.ticket-form .arc-field>*{min-width:0;max-width:100%;box-sizing:border-box}
.ticket-form input[type=file]{display:block;width:100%;min-width:0}
[data-ticket-file-status]{display:block;min-width:0;max-width:100%;overflow-wrap:anywhere;word-break:normal;white-space:pre-line;line-height:1.5}
@media(max-width:800px){.ticket-form-grid{grid-template-columns:minmax(0,1fr)}}